Automobile rental companies are in the rental business. PurCo Fleet Services, Inc. is in the claims business. We are here to make this as easy and fair for all parties involved.

While disputes may happen, we consider all sides, and your side matters. You can be confident in working with our licensed adjusters to guide you through the process. PurCo has been in business for over 30 years, and we have seen it all. Our companies professionally and courteously handle more than 50,000 damage claims yearly.

Rental contracts vary greatly across the industry. Please contact your assigned claims specialist to discuss the specifics of your rental contract. All rental agreements, whether for a vehicle, home, RV, or other property, form what is called a bailment. This means you must return the property in the same condition as when rented, less ordinary wear and tear, regardless of fault. We understand it can be difficult to accept when you are not at fault, but responsibility and fault are not the same thing